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General Red Bulls FAQ's
What is the capacity of Red Bull Arena?
Where can I find a seating chart for Red Bull Arena?
Where is Red Bull Arena located?
Where will the teams enter the field and where will the player benches be located?
How do I purchase tickets?
Is it possible to see what Red Bull Arena looks like before I attend a match?
Will there be other events besides Major League Soccer at Red Bull Arena?
Does Red Bull Arena have ATM machines?
How old can my child be before they need a ticket?
Can I bring a stroller into Red Bull Arena?
Where is the Lost & Found located at Red Bull Arena?
Where is the First Aid area located at Red Bull Arena?
What items are permitted into Red Bull Arena?
What type of camera is allowed into Red Bull Arena?
What is the alcohol policy at Red Bull Arena?
What is the address for Red Bull Arena?
Is tailgating permitted at Red Bull Arena?
What items are not permitted into Red Bull Arena?
Will Red Bull Arena provide Accessible Seating for fans with disabilities?
When can I purchase group or single game seats for games at Red Bull Arena?
How much is parking at Red Bull Arena?
Is there special allocated parking for people with disabilities?
How can I get in touch with Guest Services during a match?
Hi, I am travelling over to NY in April and I was just wondering if you do tours of the stadium on non match days. Many Thanks Ben

Frequently Asked Questions

General Red Bulls FAQ's
Q: What is the capacity of Red Bull Arena?
A:
The overall seating capacity for soccer matches at Red Bull Arena will be approximately 25,000 including 30 luxury Skyboxes and 1,000 Club Seats.

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Q: Where can I find a seating chart for Red Bull Arena?
A:
You can visit newyorkredbulls.com and click 'Tickets' for Red Bull Arena information.

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Q: Where is Red Bull Arena located?
A:

Red Bull Arena is located near the intersection of Cape May Street and Frank E. Rodgers Boulevard in Harrison, New Jersey. Red Bull Arena is part of a much larger, two-phase redevelopment initiative planned by the Harrison Redevelopment Agency known as the Riverbend District.

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Q: Where will the teams enter the field and where will the player benches be located?
A:
Teams will enter at midfield from the west side of the arena, which is the same side the player benches are located. The Red Bulls player bench will be located in front of Section 109.

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Q: How do I purchase tickets?
A:
Purchase Tickets Here

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Q: Is it possible to see what Red Bull Arena looks like before I attend a match?
A:
Yes. You can CLICK HERE to take a‘Virtual Tour’ is Red Bull Arena. This 3-D tour allows you to check out the sight lines from every seating area, including Skyboxes and Club Seats, and view all three of our clubs and lounges.

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Q: Will there be other events besides Major League Soccer at Red Bull Arena?
A:
Other events outside of the MLS season are beginning to be booked. CLICK HERE to go to the Red Bull Arena Events Page to check out some of these events.  Red Bulls Plan holders will be given priority access to purchase seats to all events at Red Bull Arena.

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Q: Does Red Bull Arena have ATM machines?
A:
ATMs are located at the top of Gates A, C & D entrances on the 100 Level of the concourse

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Q: How old can my child be before they need a ticket?
A:
All guests 2 years and older must have a ticket to enter Red Bull Arena.

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Q: Can I bring a stroller into Red Bull Arena?
A:
Small, fold-up umbrella strollers are allowed in Red Bull Arena. Fold-up strollers should be stored under your seat. Strollers that cannot fit under your seat will not be permitted.

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Q: Where is the Lost & Found located at Red Bull Arena?
A:
The Lost and Found is located in the Safety and Security Office near the South Lot close to Gate A. On match days, please locate a Red Bull Arena Supervisor for further instruction. On non-match days, please call the Security Office at 973.268.8498.

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Q: Where is the First Aid area located at Red Bull Arena?
A:
Located on the 100 Level concourse near Section 106 in the southwest corner of Red Bull Arena. For immediate assistance, notify the nearest Guest Services and Safety/Security Representatives located atop each section or the nearest Emergency Medical Technician.

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Q: What items are permitted into Red Bull Arena?
A:
• Umbrellas are allowed in Red Bull Arena, but may not be opened while inside the Arena.
• Bringing bags into the Arena is strongly discouraged, however, small bags, backpacks, suitcases, briefcases, and beach bags smaller than 12" x 12" x 12" are permitted into Red Bull Arena. All bags will be inspected and tagged. If a guest refuses inspection of their bag, briefcase, etc., they will not be permitted into the Arena.
• Modest amount of food, one sealed bottle of water (seal will be broken and cap taken upon entering Red Bull Arena).
 • Flags without poles are permitted. Flags must be event related and may not cover any Arena signage.  All flags or banners deemed inappropriate by Arena management are subject to removal.

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Q: What type of camera is allowed into Red Bull Arena?
A:
We will allow in any camera lens accessory, but if it interferes with another guest's experience where he/she complains, then the camera will need to be put away. Tripods and monopods will not be allowed.

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Q: What is the alcohol policy at Red Bull Arena?
A:
Guests will not be permitted to bring alcoholic beverages into the Arena. Guests will not be allowed to enter the Arena if they appear to be intoxicated. Alcohol sales are shut off at the 55th minute of soccer matches or earlier at management’s discretion. Drunk and disorderly behavior as well as violation of any alcohol policy will result in ejection from the Arena without refund and could result in the loss of season tickets.

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Q: What is the address for Red Bull Arena?
A:
The address is 600 Cape May Street, Harrison, NJ.

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Q: Is tailgating permitted at Red Bull Arena?
A:
Tailgating is not permitted in the Harrison Public Parking lots. As an alternative, we have a BEER GARDEN located directly in front of Red Bull Arena as well as the Interactive Zone; a soccer playground for children.

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Q: What items are not permitted into Red Bull Arena?
A:
· Bottles, cans, coolers, containers.
· Noisemakers – no plastic horns, air horns, whistles, drums, musical instruments of any kind.  (Supporter's end ONLY)
· No vuvuzelas.
· No fireworks, flares, or smoke bombs or similar type items.
· No pets or animals of any kind (with the exception of service animals).
· No weapons.
· Professional camera equipment, video cameras, tripods, etc.
· Water guns, toy/replica weapons, squirt bottles, soap bubbles, etc.
· Beach balls, frisbees, balloons, brooms, skateboards, roller blades, skates, etc.
· Flags on poles of any types.
· Streamers.

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Q: Will Red Bull Arena provide Accessible Seating for fans with disabilities?
A:
Yes. Accessible Seating options are available in all price categories and various locations, including Club Seats and Skyboxes. For more information, call Fan Services at 1.877.RBSOCCER (1.877.727.6223) TTY/Hearing Impaired - 973.482.9060.

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Q: When can I purchase group or single game seats for games at Red Bull Arena?
A:
Group seating and single game seats are now available for the first half of the season (through July at this point).  CLICK HERE to access the Red Bull Arena Tickets page.

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Q: How much is parking at Red Bull Arena?
A:
Parking within the Harrison Public Parking areas costs between $7 and $10.  Parking lots in Newark can charge more. Click HERE to learn more.

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Q: Is there special allocated parking for people with disabilities?
A:
Yes - we have ADA parking spots available next to Gate B at Red Bull Arena, as well as in the warehouse parking on Guyon Street. Please make sure you have your ADA pass visible and our Traffic Management company will direct you to the closest available lots. Click HERE to learn more.

Thanks,
New York Red Bulls Fan Services

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Q: How can I get in touch with Guest Services during a match?
A:
The New York Red Bulls and Red Bull Arena want to ensure that you are having the best experience possible. Have a question, comment or safety concern? Text your message to 424-7RBATXT (424 789-8722). A member of our Guest Services will respond promptly and address your concern. Help us help you have a wonderful time at Red Bull Arena. 

NOTE: This service is available only on match day at the arena from 2 hours before the game.  For assistance outside of that time frame, please call 1-877-RBSOCCER (1-877-727-6223).

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Q: Hi, I am travelling over to NY in April and I was just wondering if you do tours of the stadium on non match days. Many Thanks Ben
A:

Good afternoon Ben,

Thank you for contacting the New York Red Bulls! We do not typically offer tours of Red Bull Arena unless they are for clients interested in purchasing tickets. The reason for this is because we need to block of certain times to conduct such tours, which is difficult on any given day. Even the sales appointments can be tough to orchestrate at times. Please let us know if you have any further questions.

Best regards,

New York Red Bulls - Fan Services

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